1.Introduction

These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your use of our website located at www.quest4change.co.za (together or individually “Service”) operated by Quest4Change.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information that results from your use of our web pages.

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements and agree to be bound by them.

If you do not agree with or cannot comply with Agreements, then you may not use the Service, but please let us know by emailing at admin@quest4change.co.za so we can try to find a solution. These Terms apply to all visitors, users, and others who wish to access or use Service.

2. Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at admin@quest4change.co.za

3.Purchases

If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct, and complete.

We may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

4. Cancellations

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

5.Coaching Services

Quest4Change offers various online transformational coaching services . The details of these Services, and their contact details, are outlined on our website. By booking a coaching session or program, you agree to the specific terms and conditions related to that service as described on our website.

6.Refunds and Cancellations

We issue refunds for coaching sessions or programs within 14 days of the original purchase of the service. If you wish to cancel a coaching session or program, please notify us at least  48 hours in advance to receive a full refund. Cancellations made less than 48 hours in advance will not be eligible for a refund.

7.Content

Content found on or through this Service are the property of Quest4Change or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

8.Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

8.1. In any way that violates any applicable national or international law or regulation.

8.2. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.

8.3. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain

Privacy Policy for Quest4Change

At Quest4Change, we are committed to safeguarding your personal information and
protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your
information when you use our services and website.

1. Information We Collect

– Personal Data: When you sign up for coaching services or contact us, we may collect
personal information such as your name, email address, phone number, and payment
information.
– Usage Data: We may collect data on how you access and use our website, such as
your IP address, browser type, pages visited, and other analytical data.

2. How We Use Your Information
– To provide, manage, and improve our services.
– To process payments for coaching sessions or programs.
– To communicate with you regarding services, updates, or promotions.
– To personalise your experience on our website.
– To comply with legal obligations.

3. Data Security
We take your privacy seriously and implement industry-standard security measures to protect
your data from unauthorised access, disclosure, alteration, or destruction. However, no
method of transmission over the Internet is 100% secure, and we cannot guarantee absolute
security.

4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers (such as payment processors) to
perform essential business functions, in compliance with our Privacy Policy.

5. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to accept
or decline cookies through your browser settings.

6. Your Rights
You have the right to access, modify, or delete your personal data at any time. Please contact
us at quest4change.mindcoach@gmail.com for any inquiries or requests related to your
personal data.

7. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this
page, and you will be notified via email or website notification.

Payment Policy for Quest4Change

This Payment Policy governs all financial transactions on the Quest4Change website. By
purchasing our services, you agree to the following terms:

1. Payment Methods
We accept major credit cards, debit cards, and electronic payments via secure third-party
payment processors. All payments must be made in full at the time of booking a coaching
session or program.

2. Pricing
All prices for coaching services are listed on our website and are subject to change without
notice. Prices may vary based on the type of service, duration, and package selected.

3. Payment Processing
Payments are processed through secure third-party providers PayPal and Payfast to ensure
the safety of your financial information. We do not store any credit card or payment
information on our servers.

4. Cancellations and Refunds

4.1 Cancellations: If you need to cancel a scheduled coaching session, please notify us at
least 48 hours in advance for a full refund. Cancellations made less than 48 hours in
advance will not be eligible for a refund.

4.2 Refunds: We issue refunds for coaching sessions or programs within 14 days, subject
to the date of booking, date of consultation, and cancellation. If you wish to cancel a
coaching session or program, please notify us at least 48 hours in advance to receive
a full refund. Cancellations made less than 48 hours in advance will not be eligible for
a refund.

4.3 Coaching Services: Quest4Change offers various online transformational coaching
services. The details of these Services, and their contact details, are outlined on our
website. By booking a coaching session or program, you agree to the specific terms
and conditions related to that service as described on our website.

4.4 Failed Payments: If a payment fails due to insufficient funds or incorrect payment
details, your access to services may be suspended until payment is completed.

5. Currency
All prices are listed and charged in Euros and Rands unless otherwise specified.

6. Questions
For any payment-related questions or issues, please contact us at
quest4change.mindcoach@gmail.com